Let me guess, you’ve forgotten your password, and you are panicking a little. You don’t really need to worry though, you can just change your password. Don’t know how? We’re going to teach you here. Is Instagram password reset not working? No need to panic yet. We’ll teach you how to fix that. So let’s just dive in so we can get you scrolling as soon as possible.

Resetting Your Instagram Password With Your Email

instagram password reset not working

If you still have access to your email you can reset your Instagram password using that. If you are already logged in to the Instagram app here is what you do:

  1. Go to your profile.
  2. Click the options button on the top right corner of your screen.
  3. Click settings.
  4. Press the security option.
  5. Click password.
  6. Click the forgot password option at the bottom of your screen.
  7. A link will be sent to your registered email ID. When you click it, it’ll let you change your password without knowing the current password.

If you are not logged in, you can do this:

  1. Go to the login screen and click on get help logging in.
  2. Enter your details. (username, email, or phone)
  3. Tap next and select the Send an Email option.
  4.  You will get the reset link in your mailbox. Click the email.
  5. Choose between the options Log in as your username and reset your password.
  6. Clicking the second option will take you to the page where you can reset your password.

Resetting Your Instagram Password With Your Phone Number

instagram password reset

If you don’t have access to your email Id, you can reset your password using your phone number. Instagram will send a code to your phone. You can use that to reset your password. Here are all the steps on how to do that.

  1.  Go to the login page.
  2. Click on the get help logging in option.
  3. Put in your username, phone number, and email Id.
  4. Click next.
  5. Now choose the Send an SMS Message option.

Instagram will send you a code. Use it and reset your password following the on-screen instructions

Fix Instagram Password Reset Problem with Facebook

If you have linked your Instagram ID to your Facebook account, you can recover your password using that. Instagram and Facebook are both under the same corporation. That’s why you can use your Facebook account to recover your Instagram password. Follow the steps below to do that.

  1. Open Instagram and go to your profile.
  2. Tap on options, then settings, and then the password.
  3. Below the space to enter the current and new password, you will see the option to reset it with Facebook. Click on it.
  4. Type your Facebook Id and your Facebook password. Then log in.
  5. The link to enter your new password will be on the screen. Use it to complete your Instagram password reset.

ALSO READ: How to recover deleted messages on Instagram Within Seconds

Get Reset Link And Access It Through Incognito Window

Your web browser might be one of the reasons why your Instagram password reset is not working. This problem can be solved by trying the reset method again with the Incognito browser. To access your Instagram password reset link through the Incognito window follow the steps down below.

  1. Go to Instagram login and click Get Help Logging In.
  2. Enter your details and click next.
  3. Select the Send an Email option and go to your mailbox.
  4. Open the email from Instagram and you’ll see two links. Log in as your Username and Reset your Password.
  5. Press and hold the second link to copy it.
  6. Once you copy it, go to your chrome or any other browser you use on your phone.
  7. Click settings and open a New Incognito Window.
  8. Paste the copied link on the address bar and click enter.
  9. The link should be working now. Enter your new password and click save.

Reset Your Instagram Password On A Computer

reset instagram password

If your phone is not letting you reset your Instagram password, you can try using your computer. Sometimes the issue may be with your phone. So, on your computer, you may not have much trouble resetting your password. Follow these steps to reset your Instagram password on your computer:

    1.  Go to the Instagram app on your computer.
    2. You’ll see the log in page, here select Get help Logging in.
    3. Enter your details on the screen.
    4. Tap next and select either the Email or the Phone number option.
    5. If you chose Email, open a new tab and open your email account there.
    6. Open the Email from Instagram and then tap on the Reset your password link. Click on the link and reset your password.
    7. If you chose the phone number option note down the link Instagram send you.
    8. Type in the link on your address bar. You will see the screen where you can change your Instagram password.

Reset Your Password from Another Device

If your device doesn’t help you reset your Instagram password, try using another device. Get your friend’s phone and try resetting your password from there. Your friend will have to log out of their Instagram ID. So make sure that your friend remembers their password before you use their phone.

Update Your Instagram App

update instagram app

Sometimes you might not receive the reset link on your email or your phone. One reason that might be happening is that your app isn’t the latest version. Make sure that you are using the latest version of Instagram when you are resetting your password. Here is how you do it:

  1. Go to your google or apple app store.
  2. Search up Instagram.
  3. Click the Update button. (If you don’t see the update button that means your app is already updated.)
  4. Once the app is updated try sending yourself the password reset link either by phone or Email.

Reinstall Your Instagram App

Sometimes reinstalling your Instagram app can fix the ‘Instagram password reset not working problem’ for you. Here is how to reinstall your Instagram app:

  1. Find your Instagram app.
  2. Press on it and hold until you see the uninstall/remove option.
  3. Click on it and then confirm to delete your app.
  4. Now go to the app store and search the Instagram app.
  5. Click install/get.
  6. When the app gets installed try the reset method again.

Clear Your Browser Cache

clear browser cache

Your web browser cache sometimes doesn’t allow certain links to work. If you’ve tried resetting your password multiple times and the link doesn’t work, try clearing your browser cache. Here is how you clear your browser cache:

  1. Go to your browser and click the three-dot option on the top right of your screen.
  2. Open your settings and click privacy and security.
  3. Click on the option that says Clear Browsing data.
  4. Now select how much data you want to clear. If you’ve been trying to reset your password for the past hour, you can select last hour.
  5. Click Clear data and your browser cache will be gone.

Now try resetting your Instagram password one more time.

Clear Instagram Cache

Your browser cache isn’t the only factor interfering in your Instagram password reset mission. Instagram cache can stop you from resetting your password. Try clearing your Instagram cache by following the steps below:

For iPhone ( older version )

  1. Delete your Instagram app.
  2. Install it again and try resetting your password again.

iPhone Version 11 and Up

  1. Go to your iPhone’s general settings.
  2. Select storage and find the Instagram app.
  3. Click on the Instagram option, and then click the Offload app option.
  4. Now try the reset process again.

For Android

  1. Go to settings and click on Installed applications.
  2. Find the Instagram app and tap on it.
  3. Click on storage and then select clear cache.
  4. Now try the Instagram password reset one more time.


There you go, that is how you can fix the Instagram password reset not working problem. As you have seen, this will only work if you have one of these four things. One, Access to your email ID. Two, access to your phone number. Three, your Facebook ID is linked with your Instagram ID. Or four being logged into Instagram. If you don’t have any of these options, you have no other choice than to start a new Instagram account.

We get it. It is difficult to lose all those followers.  And you’ll miss the posts you had on your old ID. But look on the bright side, you can start that challenging and fun journey again. Push yourself to do even better this time. And oh yeah, make sure to remember your password this time.

You can reset your Instagram password by going to profile< options< settings< security< password< enter old password< enter new password< save. Your password will change when you click save. 

You can find your Instagram password by using your email or phone number. Instagram will send you either a link or a code to you. Using that you can find a new Instagram password. 

You need a good connection to receive your SMS code from Instagram. So if you haven’t received it yet, you should try again when the network is better. And make sure you have entered the right phone number when you were typing it on the recovery page. 

To clear your Instagram cache on your android or IOS go to settings< security< clear search history (on IOS)/ search History and then click Clear All. On a browser go to privacy and security. Then click view account data. Click search history, then view all, and at last, click I’m sure after clicking clear search history.

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